Updated Articles

  1. How do I adjust my notifications?

    Last Updated: 28/05/2025
    Teachers menu Leer en español In the top menu, click on your name. Click on My profile . On the right side you will see your notifications and their activation status and deactivate the notificatio...

  2. Why does the platform misgrade a student's answers even though they are correct?

    Last Updated: 28/05/2025
    Teachers menu Leer en español Use of the Clear, Check answers and See answers buttons As we have seen, the regular assignments offer students the possibility to perform the activities in up to 2 attempts...

  3. Where is my access code (token)?

    Last Updated: 28/05/2025
    Students menu   Leer en español Self-registration  students   If you want to add a new product, you need an Access code (token). Access codes can be obtained in the following ways. When you purchase any Richmond book from y...

  4. How do I sign up for the RLP as a Teacher?

    Last Updated: 28/05/2025
    Teachers menu Leer en español Teachers  |     |   School administrators are in charge of registering teachers in the administrative platforms, they also generate the users and passwords for ...

  5. How do I find my institution when I register?

    Last Updated: 28/05/2025
    Teachers menu Leer en español If you are a teacher and want to register with the Richmond Learning Platform, first you have to check if your institution (college, school, university) is already registered. If you are already ...

  6. How do I access Test Studio?

    Last Updated: 28/05/2025
    Teachers men Leer en español Follow the instructions: Once you have activated a product, on the home page, click on the product. Remember that it must be a product of type Resource If you have not activated a product yet, c...

  7. How do I update my details?

    Last Updated: 28/05/2025
    Teachers menu Leer en español In the top menu, click on your name. Go to My profile . On the left side you can change your email, name, and country. Edit the information you want to ...

  8. A student cannot access the RLP platform

    Last Updated: 28/05/2025
    Teachers menu Leer en español Teachers  |     |   Access through an incorrect channel Compartir : access is through the banner/template configured in the Compartir platf...

  9. I can not click on the submit button

    Last Updated: 28/05/2025
    Teachers menu Leer en español There are different reasons why the SUBMIT button is not enabled in an assignment, here are the most frequent ones. Manual marking of activities (Pending Mar...

  10. How do I create assignments with Richmond content?

    Last Updated: 28/05/2025
    Teachers menu Leer en español On the home page, click on the class you want to assign an assignment to. Select the product and unit that you want to include in the assignment. Cli...
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