New Articles

  1. How do I update my details?

    Created On: 28/05/2025
    Teachers menu Leer en español In the top menu, click on your name. Go to My profile . On the left side you can change your email, name, and country. Edit the information you want to ...

  2. A student cannot access the RLP platform

    Created On: 28/05/2025
    Teachers menu Leer en español Teachers  |     |   Access through an incorrect channel Compartir : access is through the banner/template configured in the Compartir platf...

  3. I can not click on the submit button

    Created On: 28/05/2025
    Teachers menu Leer en español There are different reasons why the SUBMIT button is not enabled in an assignment, here are the most frequent ones. Manual marking of activities (Pending Mar...

  4. How do I create assignments with Richmond content?

    Created On: 28/05/2025
    Teachers menu Leer en español On the home page, click on the class you want to assign an assignment to. Select the product and unit that you want to include in the assignment. Cli...

  5. How do I download the audios and other content?

    Created On: 28/05/2025
    Teachers menu Leer en español Follow the instructions:   Once you have activated a product, on the home page, click on the product that you want to download con...

  6. Why can't I see some products from my Class Material?

    Created On: 28/05/2025
    Teachers menu Leer en español The product is locked To view locked products enable the Show locked products switch. To unlock a product enable the Unlocked switch. Teachers  |     |   Check with...

  7. How can I hide products in my class?

    Created On: 28/05/2025
    Teachers menu Leer en español Login to your class.  Access the Class Materials module.  Select the product you want to lock. Once selected disable the Unlocked switch. Once this is done refresh the...

  8. How can I reopen a Test Assignment?

    Created On: 28/05/2025
    Teachers menu Leer en español Once inside the class, locate the Assignments > Test Assignments module. Enable the Show closed assignments switch. Identify the assignment you want to reo...

  9. How can I reopen a Regular Assignment?

    Created On: 28/05/2025
    Teachers menu Leer en español Once inside the class, locate the Assignments > Regular Assignments  module. Enable the Show closed assignments  switch. Identify the assignme...

  10. Why can't I select my students when I try to assign a Diagnostic Test?

    Created On: 28/05/2025
    Teachers menu Leer en español This happens when a teacher creates and assigns the DT for his students but before they could start solving it the teacher decides to delete the test because he detec...
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