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                                                        • FAQs RLP
                                                          • FAQs for Teachers
                                                            • How can I see in RLP the list of students in my class?
                                                              • How do I see the content before my students?
                                                                • Why can't I see some products from my Class Material?
                                                                  • How can I hide products in my class?
                                                                    • How can I reopen a Test Assignment?
                                                                      • How can I reopen a Regular Assignment?
                                                                        • Why can't I select my students when I try to assign a Diagnostic Test?
                                                                          • A student cannot access the RLP platform
                                                                            • I can not click on the submit button
                                                                              • How do I create assignments with Richmond content?
                                                                                • How do I download the audios and other content?
                                                                                  • How do I sign up for the RLP as a Teacher?
                                                                                    • How do I find my institution when I register?
                                                                                      • How do I access Test Studio?
                                                                                        • How do I update my details?
                                                                                          • How do I adjust my notifications?
                                                                                            • Why does the platform misgrade a student's answers even though they are correct?
                                                                                            • FAQs for Students
                                                                                              • Where is my access code (token)?
                                                                                                • How do I activate a new product?
                                                                                                  • How do I join a class? What is the class code for?
                                                                                                    • I can not click on the submit button
                                                                                                      • You don't have access to this product
                                                                                                        • One of my data is wrong in the platform
                                                                                                          • How can I change the e-mail address I registered?
                                                                                                            • Message: This access code has already been used
                                                                                                              • I'm in the wrong class
                                                                                                                • My RLP interface is different from that of my classmates
                                                                                                                  • Until when is my subscription valid?
                                                                                                                    • How do I complete my assignments?
                                                                                                                      • How do I study on my own?
                                                                                                                        • How do I know if I have assignments?
                                                                                                                          • How do I recover my password?
                                                                                                                            • Error message: This email already exists
                                                                                                                              • How do I register with the Richmond Learning Platform or RLP?
                                                                                                                                • Why am I enrolled in an institution called Richmond?
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                                                                                                                                • FAQs RLP

                                                                                                                                FAQs for Students - Español

                                                                                                                                ¿Dónde está mi código de acceso (token)?

                                                                                                                                ¿Cómo activo un producto nuevo?

                                                                                                                                ¿Cómo me registro en una clase? ¿Para qué sirve el código de clase?

                                                                                                                                No puedo hacer clic en el botón Submit

                                                                                                                                No tengo acceso a un producto

                                                                                                                                Uno de mis datos es incorrecto en la plataforma

                                                                                                                                ¿Cómo puedo cambiar el correo electrónico que registré?

                                                                                                                                Mensaje: Este código de acceso ya ha sido utilizado

                                                                                                                                Estoy en una clase incorrecta

                                                                                                                                Mi interfaz de RLP es diferente a la de mis compañeros

                                                                                                                                ¿Hasta cuándo es válida mi suscripción?

                                                                                                                                ¿Cómo completo mis tareas asignadas (assignments)?

                                                                                                                                ¿Cómo estudio por mi cuenta?

                                                                                                                                ¿Cómo sé si tengo tareas asignadas (assignments)?

                                                                                                                                ¿Cómo recupero mi contraseña?

                                                                                                                                Mensaje de error: Este correo electrónico ya existe

                                                                                                                                ¿Cómo me registro en Richmond Learning Platform o RLP?

                                                                                                                                ¿Por qué estoy matriculado en una institución llamada Richmond?

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